This Accessibility Statement explains how Danone S.A. and all its subsidiaries are working to meet international accessibility requirements. It outlines our current level of compliance, ongoing efforts, and future goals regarding digital accessibility. More information on Danone legal subsidiaries that are covered by this statement can be found here.

Accessibility requirements are formulated within international and local regulations.

1. The European Accessibility Act (EAA) is an EU directive aimed at improving the accessibility of products and services across the European Union. From 28 June 2025, organizations that fall under the scope of EAA are legally required to ensure that certain digital services are accessible to consumers. This includes meeting technical standards such as WCAG 2.2 Level AA.
2. Under Dutch legislation implementing the European Accessibility Act (EAA), applicable from 28 June 2025

In order to verify compliance with accessibility regulations, an independent party audits our websites and apps annually. The latest assessment shows partial conformance with the WCAG 2.2 level AA guidelines. For each unmet requirement, the cause is known, and the consequences are described. Measures are being taken to improve compliance, aiming for future full compliance.

Nutricia.com website shows a 69% compliance rate. Details can be found in our website accessibility audit report.

Related websites show an average 65% compliance rate. Details can be found in selected brand websites audit reports:

• Activia Italy accessibility audit report
• Aptamil Germany accessibility audit report
• Danone Corporate Website accessibility audit report
• Alpro Germany accessibility audit report

As we work towards full compliance, we know there are areas that need improvement. Here are the measures Danone is taking to ensure accessibility.

• Include accessibility as part of our mission and values
• Integrate accessibility into our design and development processes
• Conduct regular accessibility audits and evaluations
• Provide ongoing training to staff on accessibility practices
• Ensure all staff are trained in applying WCAG guidelines through structured accessibility training and access to a dedicated knowledge portal
• Review all content internally before publication to ensure it meets accessibility standards
• Apply accessibility‑friendly coding practices and provide transcripts for audio and video content to ensure information remains accessible to users with visual or auditory impairments
• Test platform designs across a range of user settings, including different font sizes and colour perception, to prevent usability barriers
• Ensure that identification, security, and payment processes are accessible, including when these functions are provided by third parties

Checks are carried out to ensure that we comply with accessibility regulations. The primary supervisory authority responsible for this is Netherlands.

Under certain laws, we are required to report our own non-compliance to authorities if we determine that we do not meet an accessibility requirement. In such cases, we must take appropriate action to resolve the issue.

If you are unable to access any content or service, please contact the Digital Accessibility Officer who will provide you with an accessible alternative or offer the content in an alternative form.

• Contact

Remedies vary by country, and users should contact their national accessibility authority where applicable.

For instance, in Netherlands, if you have reported to the website manager a lack of accessibility that prevents you from accessing any of the content or services of the portal and you have not received a satisfactory response, you can seek further guidance through official government channels.

For more information please visit:

• Dutch Government information on digital accessibility
• Netherlands Authority for Consumers and Markets (ACM)

You may also pursue any remedies available to you under applicable Dutch and European accessibility legislation.